Laws and Conditions – Sheffield Knowledge Test Exam Preparation

Sheffield Knowledge Test for Taxi/Private Hire Drivers

Part 2 – Laws & Conditions

In this section, you will be asked 10 questions and you will be required to achieve a
minimum score of 80%.
You have 15 minutes to complete this test

1 / 10

1. Where in the vehicle should your Sat Nav or PDA be placed when working?

Anywhere on the front windscreen so that it is clearly visible to the passenger and the driver

On the driver’s lap

Just below the rear-view mirror

In a suitable place, away from the swept area of the windscreen wipers

2 / 10

2. Can a Private Hire vehicle wait on a taxi rank for booked customers?

Yes

3 / 10

3. In what circumstances can a Sheffield licensed driver refuse to carry an assistance dog?

The dog is wet and muddy

If the dog is too large to travel in the front foot well area

If the driver has a medical exemption certificate issued by the Local Authority

You can refuse the fare if you don’t like dogs

4 / 10

4. You go to collect a customer, and he is accompanied by his two children, who are under 8 years of age.
Where should the children sit?

One in the front passenger seat and one in the back passenger seat using the seatbelts provided

Where they want as long as they use the proper seat belt

In the back seat using the seat belts provided

One in the back and other sat on their parent’s knee in the front seat

5 / 10

5. There is a train strike a customer ask you to take them to a stadium in Doncaster. How would
you charge the customer?

Price to start of journey

At the end of journey, you advice the customer the tariff is meter fare + 50% because the fare ends outside Sheffield and you can’t pick up a return fare in Doncaster

It’s a long journey so you don’t need to use the meter and you’ll tell the customer what the fare will be at the end

You agree with the customer that you use the meter and charge meter fare

6 / 10

6. Waiting in your Hackney Carriage at the taxi rank for 45min and now at the front of the queue
the next customer only wants a 1⁄2 mile journey. Under what circumstances can you refuse to take
the customer?

Where you are due to finish work in an hour and the journey is in the wrong direction to your home

When you have reasonable cause to refuse a journey

Where a journey is a short journey which the passenger could walk you can refuse to take a passenger

Where the passenger is travelling in a wheelchair

7 / 10

7. Your passenger is accompanied by an assistance dog as she is hearing impaired. At the end
of the journey the fare is £8.30
How much extra do you charge for the assistance dog?

£5

Nothing, you cannot make an additional charge for carrying an assistance dog

10% of the final fare

Double the fare

8 / 10

8. Who can drive a licensed vehicle when it's not being used for hire and reward?

Only licensed drivers who are insured to do so

No other person can driver the vehicle

Any person with the permission of the license holder

Any person that is insured to do so

9 / 10

9. Your passenger asks you to stop at several addresses during the journey. At each address, they hand over a number of packages to the occupants and receive payment for them. What should you do?

Note the address and report to police and operator as soon as possible

Follow the passenger to an address to see what’s going on

Do nothing

Question the passenger about what they do

10 / 10

10. You are listening to your favourite music, and you get a job

Continue to listen to the music on the speaker during the journey

Switch to headphones

Ask the customer if its alright with them. If they agree continue playing it on speaker

Your score is

The average score is 90%

Part 2 - Laws and Conditions