Laws and Conditions – Sheffield Knowledge Test Exam Preparation

Sheffield Knowledge Test for Taxi/Private Hire Drivers

Part 2 – Laws & Conditions

In this section, you will be asked 10 questions and you will be required to achieve a
minimum score of 80%.
You have 15 minutes to complete this test

1 / 10

1. There is a train strike a customer ask you to take them to a stadium in Doncaster. How would
you charge the customer?

At the end of journey, you advice the customer the tariff is meter fare + 50% because the fare ends outside Sheffield and you can’t pick up a return fare in Doncaster

You agree with the customer that you use the meter and charge meter fare

Price to start of journey

It’s a long journey so you don’t need to use the meter and you’ll tell the customer what the fare will be at the end

2 / 10

2. What legislation is responsible for the majority of driver, vehicle and operator licensing?

Local Government (Miscellaneous Provisions) Act 1976

Town and Country Act 1976

Town Police Clauses Act 1927

Equality Act 2010

3 / 10

3. As a Sheffield private hire taxi driver, can you wait on a taxi rank for your pre-booked job?

Only if the vehicle is displaying a Sheffield council private hire badge

Never

Only if there’s a space

Only if you are waiting for a pre booked job

4 / 10

4. Your passenger is accompanied by an assistance dog as she is hearing impaired. At the end
of the journey the fare is £8.30
How much extra do you charge for the assistance dog?

10% of the final fare

£5

Nothing, you cannot make an additional charge for carrying an assistance dog

Double the fare

5 / 10

5. Where in the vehicle should your Sat Nav or PDA be placed when working?

On the driver’s lap

Just below the rear-view mirror

In a suitable place, away from the swept area of the windscreen wipers

Anywhere on the front windscreen so that it is clearly visible to the passenger and the driver

6 / 10

6. Where can a Hackney Carriage vehicle ply for hire?

Only in the district in which the license has been issued

Anywhere in the country once they have a license

Only form designated taxi ranks

In the local area within the county boundaries

7 / 10

7. It is a hot day, you are waiting for a customer who has gone to the post office, there is a second
passenger waiting with you in the car (parked in suitable place), you feel like having a drink

Don’t drink until end of shift

Take a drink

Offer drink to customer, only take a drink if customer does

Ask the second customer if its alright to drink and then drink if they permit

8 / 10

8. If you have a Sheffield City Council Private Hire vehicle, can you use bus lanes/gates?

Yes, but only after 6.30pm

Yes

Yes, but only when working and with all authorised signage on the vehicle.

9 / 10

9. Waiting in your Hackney Carriage at the taxi rank for 45min and now at the front of the queue
the next customer only wants a 1⁄2 mile journey. Under what circumstances can you refuse to take
the customer?

Where a journey is a short journey which the passenger could walk you can refuse to take a passenger

Where the passenger is travelling in a wheelchair

When you have reasonable cause to refuse a journey

Where you are due to finish work in an hour and the journey is in the wrong direction to your home

10 / 10

10. You are listening to your favourite music, and you get a job

Continue to listen to the music on the speaker during the journey

Ask the customer if its alright with them. If they agree continue playing it on speaker

Switch to headphones

Your score is

The average score is 100%

Part 2 - Laws and Conditions